How to know the issues assigned to me?
Click your user name at the top-right of the page. Your 'User Profile' will be displayed.
From here click 'View Your Profile' in the left column.
Click the links under 'User Filters' in the right column to view your 'Assigned' issues, 'In Progress' issues and 'Reported' issues
Click the links under 'Assigned Open Issues per project' in the right column to view the unresolved issues (if any) that are assigned to you for each project.
How to see the list of all issues that you have created, which have not yet been resolved?
Go to the Dashboard and click the 'My Unresolved Reported Issues' link
How to change my Jira password?
Click your user name at the top-right of the page. Your 'User Profile' will be displayed.
Click 'Change Password' in the left column to change your JIRA password.
Unless you are not using Active Directory or LDAP username to login to JIRA
To view your watch-list
Click your user name at the top-right of the page. Your 'User Profile' will be displayed.
Click 'Your Watches' in the left column to view the list of issues that you are watching.
To change 'Number of Issues displayed per Issue Navigator page', 'Outgoing email format'
Click your user name at the top-right of the page. Your 'User Profile' will be displayed.
Click 'View Preferences'/'Edit Preferences' in the left column
How to attach a screenshot to an issue?
Open the JIRA issue. Click the 'Attach screenshot to this issue' link in the 'Operations' menu.
The 'Attach Screenshot' page will open in a new browser window.
Ensure that you have captured an image to your operating system's clipboard and click the 'Paste' button to paste the image.
Enter a file name and comment for the screenshot.
Click the 'Attach' button.
How to attach an image inline into a Description field? (editing rich text fields)
To include an image in the field, you would first attach the image to the issue, then type the following into the field:
inline attachments !screenshot-1.jpg|thumbnail!
How to log work on an issue?
If time-tracking has been enabled, three coloured bars will be displayed for each issue, representing the following amounts of time: Original Estimate (blue), Remaining Estimate (orange), Time Spent (green).
Specifying an original time estimate
Navigate to the issue and edit it. Provide value to 'Original Estimation either in weeks/days/hours/minutes like 3d, 2h, 4w, etc
Logging work on an issue
Navigate to the issue and select 'Log work done' from the 'Operations' menu on the left-hand side of the screen.
In the 'Time Spent' field, enter the amount of time to be logged.
In the 'Start Date' field, select the date/time when you started work.
The 'Adjust Estimate' field affects the value of the issue's 'Remaining Estimate'.
In the 'Work Description' field, type a description about the work you have done.
Click the 'Log' button.
Editing a work log entry
Navigate to the issue and select the 'Work Log' tab (below the 'Description' field).
Click the 'Edit' link, located at the right of the work log entry. Edit the fields and Click the 'Log' button.
Deleting a work log entry
Navigate to the issue and select the 'Work Log' tab (below the 'Description' field).
Click the 'Delete' link, located at the right of the work log entry.
How to do a search for issues that are due seven days from now?
Choose "Find Issues" in the title bar to bring up the Issues Navigator.
Enter 7d into the "Due Date To" text field of the Issue Navigator.
To find all issues that are due after 1st June 2011, enter 1-6-2011 into the "Due After" field.
How to create a subtask?
Navigate to the issue and select 'Create sub-task' from the 'Operations' menu.
Choose the project and issue type. Enter the details of the issue
Click the 'Create' button
The parent issue's summary and issue key are displayed above the sub-task's summary.
Working with sub-tasks
If an issue has sub-tasks, then the issue screen will show a list of all the issue's sub-tasks.
You can reorder sub-tasks by using the up and down arrows.
You can perform actions on the sub-tasks by clicking the links in the right-most column, e.g. 'Resolve Issue', 'Close Issue', 'Reopen Issue'.
If time-tracking is enabled, colored bars will be displayed showing the aggregate 'Original Estimate', 'Remaining Estimate' and 'Time Spent' for all of the issue's sub-tasks.
Searching for sub-tasks
When sub-tasks are enabled, two extra entries will appear in the 'Issue Type' drop-down list in the
Issue Navigator's search form. These entries are: 'Standard Issue Types' and 'Sub-Task Issue Types'.
Converting a standard issue to a sub-task
Navigate to the issue and select 'Convert to sub-task' from the 'Operations' menu
Select Parent Issue and Sub-Task Type
Update Fields and click the 'Finish' button
The issue will be displayed. You will see that it is now a sub-task, that is, its parent's issue number is now displayed at the top of the screen
Converting a sub-task to a standard issue
Navigate to the sub-task issue and select 'Convert to issue' from the 'Operations' menu.
Select New Status and Update Fields.
Click the 'Finish' button. The issue will be displayed. You will see that it is no longer a sub-task, that is, there is no longer a parent issue number displayed at the top of the screen.
How to create Voter and Watcher Lists?
JIRA allows a user to cast a vote for a particular issue - "voicing" their preference for that issue to be resolved or completed. JIRA also allows a user to watch a particular issue, signing up for notifications of any updates relating to that issue.
Watcher list
Navigate to issue -> More Actions -> Watchers -> Add users to Watch list -> Add.
Stop watching.
Navigate to issue -> More Actions -> Stop Watching.
How to create a link between issues?
Issue linking allows you to create an association between issues. For example: an issue may duplicate another or an issue may depend on another
Navigate to issue and click the word 'Link' under the Operations menu or "More Actions" (in newer version).
The 'Link Issue' form will be displayed. Select the type of link to be created, and the issue(s) to be linked to.
To delete a link
Inside a linked issue, click on the 'Manage Links' link (* button in newer version).
In the following screen, click on the small trashcan icon in the bottom-right corner.
How to clone an issue?
Clone Issue allows a user to create a duplicate of an issue within the same project.
The clone issue is a replica of the original issue - containing the same information stored in the original issue - e.g.summary, affects versions, components, etc.
A clone issue is a separate entity from the original issue. Operations on the original issue have no affect on the clone issue and vice versa.
Navigate to issue and click the word 'clone' under the Operations menu or "More Actions" menu (in newer version).
Clone Issue Linking
The clone issue can be linked to the original issue when creating the clone issue.
Cloning and Sub-Tasks
Sub-Tasks can be cloned in the same manner. If the original issue has associated sub-tasks, clone sub-tasks will also be created for the clone issue.
How to move an issue from one project to another?
As there may be significant differences in the configuration of your original project and target project, the 'Move Issue' wizard allows you to change certain attributes of the issue. These include: Issue Type (if any custom type defined), Issue Status, Custom Fields.
Navigate to issue and click the word 'move' under the Operations menu or "More Actions" menu (in newer version).
The first page 'Move Issue' wizard will display. Select the project that you wish to move your issue to, and if required, change the issue type. Click 'Next'.
If you are required to change the status of your issue the 'Select Status' page will display. Select the new status for your issue and click 'Next'.
If you are required to specify the values for any required custom fields the 'Update Fields' page will display. Specify the desired values for each field, and click 'Next'.
The 'Confirmation' page will display with all of your changes.
click 'Move'
How to perform bulk operations?
From the Issue Navigator, perform a search with the required filters to produce an issue result set.
The Bulk Change option in the Issue Navigator menu provides access to the bulk operations. The Bulk Change link is only available to users who have been granted the global Bulk Change permission.
The next screen allows the selection of the issues that the bulk operation is to be performed on.
The next screen allows the bulk operation to be selected - Workflow Transition, Delete, Move or Edit. Select the operations and follow corresponding actions to complete the bulk operation.
It is possible to disable mail notification for a particular bulk operation by de-selecting the "Send Notification" checkbox in the bulk operation wizard.
Click your user name at the top-right of the page. Your 'User Profile' will be displayed.
From here click 'View Your Profile' in the left column.
Click the links under 'User Filters' in the right column to view your 'Assigned' issues, 'In Progress' issues and 'Reported' issues
Click the links under 'Assigned Open Issues per project' in the right column to view the unresolved issues (if any) that are assigned to you for each project.
How to see the list of all issues that you have created, which have not yet been resolved?
Go to the Dashboard and click the 'My Unresolved Reported Issues' link
How to change my Jira password?
Click your user name at the top-right of the page. Your 'User Profile' will be displayed.
Click 'Change Password' in the left column to change your JIRA password.
Unless you are not using Active Directory or LDAP username to login to JIRA
To view your watch-list
Click your user name at the top-right of the page. Your 'User Profile' will be displayed.
Click 'Your Watches' in the left column to view the list of issues that you are watching.
To change 'Number of Issues displayed per Issue Navigator page', 'Outgoing email format'
Click your user name at the top-right of the page. Your 'User Profile' will be displayed.
Click 'View Preferences'/'Edit Preferences' in the left column
How to attach a screenshot to an issue?
Open the JIRA issue. Click the 'Attach screenshot to this issue' link in the 'Operations' menu.
The 'Attach Screenshot' page will open in a new browser window.
Ensure that you have captured an image to your operating system's clipboard and click the 'Paste' button to paste the image.
Enter a file name and comment for the screenshot.
Click the 'Attach' button.
How to attach an image inline into a Description field? (editing rich text fields)
To include an image in the field, you would first attach the image to the issue, then type the following into the field:
inline attachments !screenshot-1.jpg|thumbnail!
How to log work on an issue?
If time-tracking has been enabled, three coloured bars will be displayed for each issue, representing the following amounts of time: Original Estimate (blue), Remaining Estimate (orange), Time Spent (green).
Specifying an original time estimate
Navigate to the issue and edit it. Provide value to 'Original Estimation either in weeks/days/hours/minutes like 3d, 2h, 4w, etc
Logging work on an issue
Navigate to the issue and select 'Log work done' from the 'Operations' menu on the left-hand side of the screen.
In the 'Time Spent' field, enter the amount of time to be logged.
In the 'Start Date' field, select the date/time when you started work.
The 'Adjust Estimate' field affects the value of the issue's 'Remaining Estimate'.
In the 'Work Description' field, type a description about the work you have done.
Click the 'Log' button.
Editing a work log entry
Navigate to the issue and select the 'Work Log' tab (below the 'Description' field).
Click the 'Edit' link, located at the right of the work log entry. Edit the fields and Click the 'Log' button.
Deleting a work log entry
Navigate to the issue and select the 'Work Log' tab (below the 'Description' field).
Click the 'Delete' link, located at the right of the work log entry.
How to do a search for issues that are due seven days from now?
Choose "Find Issues" in the title bar to bring up the Issues Navigator.
Enter 7d into the "Due Date To" text field of the Issue Navigator.
To find all issues that are due after 1st June 2011, enter 1-6-2011 into the "Due After" field.
How to create a subtask?
Navigate to the issue and select 'Create sub-task' from the 'Operations' menu.
Choose the project and issue type. Enter the details of the issue
Click the 'Create' button
The parent issue's summary and issue key are displayed above the sub-task's summary.
Working with sub-tasks
If an issue has sub-tasks, then the issue screen will show a list of all the issue's sub-tasks.
You can reorder sub-tasks by using the up and down arrows.
You can perform actions on the sub-tasks by clicking the links in the right-most column, e.g. 'Resolve Issue', 'Close Issue', 'Reopen Issue'.
If time-tracking is enabled, colored bars will be displayed showing the aggregate 'Original Estimate', 'Remaining Estimate' and 'Time Spent' for all of the issue's sub-tasks.
Searching for sub-tasks
When sub-tasks are enabled, two extra entries will appear in the 'Issue Type' drop-down list in the
Issue Navigator's search form. These entries are: 'Standard Issue Types' and 'Sub-Task Issue Types'.
Converting a standard issue to a sub-task
Navigate to the issue and select 'Convert to sub-task' from the 'Operations' menu
Select Parent Issue and Sub-Task Type
Update Fields and click the 'Finish' button
The issue will be displayed. You will see that it is now a sub-task, that is, its parent's issue number is now displayed at the top of the screen
Converting a sub-task to a standard issue
Navigate to the sub-task issue and select 'Convert to issue' from the 'Operations' menu.
Select New Status and Update Fields.
Click the 'Finish' button. The issue will be displayed. You will see that it is no longer a sub-task, that is, there is no longer a parent issue number displayed at the top of the screen.
How to create Voter and Watcher Lists?
JIRA allows a user to cast a vote for a particular issue - "voicing" their preference for that issue to be resolved or completed. JIRA also allows a user to watch a particular issue, signing up for notifications of any updates relating to that issue.
Watcher list
Navigate to issue -> More Actions -> Watchers -> Add users to Watch list -> Add.
Stop watching.
Navigate to issue -> More Actions -> Stop Watching.
How to create a link between issues?
Issue linking allows you to create an association between issues. For example: an issue may duplicate another or an issue may depend on another
Navigate to issue and click the word 'Link' under the Operations menu or "More Actions" (in newer version).
The 'Link Issue' form will be displayed. Select the type of link to be created, and the issue(s) to be linked to.
To delete a link
Inside a linked issue, click on the 'Manage Links' link (* button in newer version).
In the following screen, click on the small trashcan icon in the bottom-right corner.
How to clone an issue?
Clone Issue allows a user to create a duplicate of an issue within the same project.
The clone issue is a replica of the original issue - containing the same information stored in the original issue - e.g.summary, affects versions, components, etc.
A clone issue is a separate entity from the original issue. Operations on the original issue have no affect on the clone issue and vice versa.
Navigate to issue and click the word 'clone' under the Operations menu or "More Actions" menu (in newer version).
Clone Issue Linking
The clone issue can be linked to the original issue when creating the clone issue.
Cloning and Sub-Tasks
Sub-Tasks can be cloned in the same manner. If the original issue has associated sub-tasks, clone sub-tasks will also be created for the clone issue.
How to move an issue from one project to another?
As there may be significant differences in the configuration of your original project and target project, the 'Move Issue' wizard allows you to change certain attributes of the issue. These include: Issue Type (if any custom type defined), Issue Status, Custom Fields.
Navigate to issue and click the word 'move' under the Operations menu or "More Actions" menu (in newer version).
The first page 'Move Issue' wizard will display. Select the project that you wish to move your issue to, and if required, change the issue type. Click 'Next'.
If you are required to change the status of your issue the 'Select Status' page will display. Select the new status for your issue and click 'Next'.
If you are required to specify the values for any required custom fields the 'Update Fields' page will display. Specify the desired values for each field, and click 'Next'.
The 'Confirmation' page will display with all of your changes.
click 'Move'
How to perform bulk operations?
From the Issue Navigator, perform a search with the required filters to produce an issue result set.
The Bulk Change option in the Issue Navigator menu provides access to the bulk operations. The Bulk Change link is only available to users who have been granted the global Bulk Change permission.
The next screen allows the selection of the issues that the bulk operation is to be performed on.
The next screen allows the bulk operation to be selected - Workflow Transition, Delete, Move or Edit. Select the operations and follow corresponding actions to complete the bulk operation.
It is possible to disable mail notification for a particular bulk operation by de-selecting the "Send Notification" checkbox in the bulk operation wizard.
